The Future of At-Home Care Has Arrived
Rescue Link by DryEye Rescue is a game-changing tool that lets you send patients personalized product recommendations by text (or email) in under 60 seconds.
It’s 100% free for providers — no setup fees, subscriptions, or quotas — and built to improve patient compliance and grow your practice revenue.
ACTIVATE RESCUE LINK
IT TAKES JUST A FEW MINUTES TO ACTIVATE
Say goodbye to sticky notes and product confusion.
Rescue Link replaces outdated methods with personalized links that guide patients to the exact OTC products you recommend, complete with images and your office discount automatically applied.
Rescue your patients from the Aisle of Uncertainty
Your patients shouldn’t have to guess what to buy or feel overwhelmed in-store. Rescue Link gives them clarity and confidence to follow through at home with the care you provided in office.
How rescue link works
1
Discuss OTC products during the visit to help patient treat eyes at-home.
2
Select from 500+ eye care items and send a personalized link to your patient.
3
Patient receives the exact product list with images and a pre-applied discount.
Build and Send
Treatment Bundles in Seconds
Save time with pre-set bundles for common conditions like Dry Eye, MGD, or Blepharitis. Your whole team can send bundles instantly, labeled however you like.
Key Features at a Glance
1-Click Product Selection
Choose from 500+ OTC products organized by brands and categories.
Create Your Own Bundles
Build reusable kits for common conditions to speed up recommendations.
Auto-Applied Discount
Each link includes your office discount with no extra steps needed.
Scheduled Text Messages
Set future reminders for patients to reorder after in-office purchases.
Patient Follow-Up Reminders
Patients get a reminder if they haven’t placed an order after receiving a link.
Analytics Dashboard
Track sends, orders, and engagement with real-time reporting.
Works on Any Device
Use on any computer, tablet, or phone without downloading anything.
No EMR Integration
Rescue Link works independently and doesn’t require to connect to your EMR.
QR Code Option
Generate a QR code for patients who prefer not to receive texts.
Zero Cost Platform
Free to use with no setup, subscription, or hidden fees.
Rescue Link Tablet
The Rescue Tablet is a sleek device that makes sending product links even easier. Place it in the exam room, front desk, or optical checkout station — anywhere staff can quickly send, schedule, or print product links.
HAVE INVENTORY? NO PROBLEM.
Perfect for practices that stock products
RescueLink also works perfectly for practices that stock products in-house.
Make the first sale during the visit, then schedule a re-order text to go out automatically when it’s time for the patient to re-order.
You get the best of both worlds — in-office retail plus automated follow-through.
Improve patient compliance & grow practice revenue!
By recapturing a share of the $10B OTC eye care market now lost to Amazon, Walmart, and big-box stores, Dry Eye Rescue helps create new revenue streams for doctors and better outcomes for patients.
Frequently Asked Questions
Is RescueLink free to use?
Yes. RescueLink is completely free for eye care providers. There are no setup fees, subscriptions, or hidden charges.
Do I need to integrate it with my EMR system?
No. RescueLink works independently and requires no connection to your EMR or patient database.
Is any patient information stored or transmitted?
No. RescueLink does not transmit or store protected health information (PHI). It’s a non-clinical tool for product recommendations only.
Can patients shop somewhere else if they want to?
Yes. Patients are free to purchase from any source. RescueLink is a convenience tool, not a locked-in retail platform.
Can I customize the product recommendations?
Yes. You can choose individual products or create custom bundles for different conditions or severity levels.
What if a patient doesn’t want to receive texts?
You can generate a QR code instead, so patients can scan it and access their personalized link instantly.
Can staff use RescueLink too?
Yes. RescueLink is designed for flexibility. Providers or trained staff can use it during or after the visit.
How does the revenue participation work?
If a patient buys through the RescueLink you sent, your practice earns a fixed 15% marketing participation fee on the net sale.
Can I track patient engagement?
Yes. The built-in analytics dashboard shows you how many links were sent, delivered, and converted into orders.
Do I need any special software to use RescueLink?
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