RescueLink
RescueLink Recommendations sent in seconds.
Send a patient a personalized list of the OTC products you recommend, by text or email, with product images and your office discount already applied. The patient orders at home, and your practice earns a 15% participation fee on every order and reorder.
No more sticky notes or guessing in the aisle.
A product name written on a sticky note often turns into the wrong bottle at the store. RescueLink sends the patient the exact products you recommend, with images and your office discount applied, so they can follow through at home with the care you started in the office.
- The exact products, shown with images
- Your office discount applied automatically
- The recommendation stays with your practice
How RescueLink works.
It fits into the visit you already run and takes under a minute to send.
Recommend during the visit
Discuss the OTC products that can help the patient treat their eyes at home.
Send a personalized link
Choose from 500+ eye care products and send the list by text, email or QR code in under 60 seconds.
The patient orders at home
The patient gets the exact product list with images and your discount already applied.
Treatment bundles in seconds.
Save time with preset bundles for common conditions such as dry eye, MGD or blepharitis. Your whole team can send them, labeled however you like, so every patient leaves with the same recommendation the doctor made.
- Build reusable kits by condition or severity
- Any team member can send a bundle
Everything the practice needs, nothing to install.
1-click product selection
Choose from 500+ OTC products organized by brand and category.
Your own bundles
Reusable kits for common conditions speed up every recommendation.
Auto-applied discount
Each link carries your office discount with no extra steps.
Scheduled texts
Set future reminders for patients to reorder after in-office purchases.
Follow-up reminders
Patients get a reminder if they have not ordered after receiving a link.
Analytics dashboard
Track sends, orders and engagement with real-time reporting.
Works on any device
Use it on any computer, tablet or phone without downloading anything.
No EMR integration
RescueLink works on its own and does not connect to your EMR.
QR code option
Generate a QR code for patients who prefer not to receive texts.
$0 platform
Free to use, with no setup, subscription or hidden fees.
It works for practices that stock products too.
Make the first sale during the visit, then schedule a reorder text to go out when it is time for the patient to restock. The practice keeps its in-office retail and adds automated follow-through.
- Schedule the reorder text when you make the sale
- Route anything you do not stock
- Built into every kiosk display
See what RescueLink could add for your practice.
Enter your patient volume and average order to estimate what RescueLink could add over a year.
Frequently asked questions
Is RescueLink free to use?
Yes. RescueLink is free for eye care providers. There are no setup fees, subscriptions or hidden charges.
Do I need to integrate it with my EMR system?
No. RescueLink works independently and needs no connection to your EMR or patient database.
Is any patient information stored or transmitted?
No. RescueLink does not transmit or store protected health information (PHI). It is a non-clinical tool for product recommendations only.
Can patients shop somewhere else if they want to?
Yes. Patients are free to purchase from any source. RescueLink is a convenience tool, not a locked-in retail platform.
Can I customize the product recommendations?
Yes. You can choose individual products or create custom bundles for different conditions or severity levels.
What if a patient does not want to receive texts?
You can generate a QR code instead, so the patient can scan it and open their personalized link.
Can staff use RescueLink too?
Yes. Providers or trained staff can use it during or after the visit.
How does the revenue participation work?
If a patient buys through the RescueLink you sent, your practice earns a fixed 15% marketing participation fee on the net sale, on the first order and on every reorder.
Can I track patient engagement?
Yes. The analytics dashboard shows how many links were sent, delivered and converted into orders.
Do I need any special software to use RescueLink?
No. It is browser-based and works on any computer, tablet or smartphone with internet access.
Activate RescueLink for your practice.
It takes a few minutes to activate on a short call. Questions: (561) 468-8747.
RescueLink is a non-clinical product recommendation tool for licensed eye care professionals. It does not store or transmit protected health information. Patients are free to purchase from any source. The 15% marketing participation fee applies to the net sale of orders placed through a RescueLink the practice sent.
