We work directly with our vendor partners to maintain equal pricing between our platform and direct manufacturer sales. However, due to recent market volatility, tariffs, surcharges, and constant changes across 500+ SKUs, it has become difficult to maintain 100% alignment at all times.

The Price Match Guarantee ensures doctors always receive fair pricing that matches direct manufacturer rates — protecting the relationship between vendors, Vision Rescue, Dry Eye Rescue, and our wholesale customers.

1. Equal Pricing Commitment
   - If a doctor finds a lower price offered directly from the manufacturer on any identical product we carry, we will match that price — but only at our highest volume discount tier.
   
2. Tiered Pricing Match
   - Our wholesale pricing is tiered, offering up to 20% off single-unit pricing when buying 200+ total units per cart (mix-and-match allowed).
   - Price Match Guarantee applies only to the 200-unit tier discount level.
   - Customers must meet the 200-unit threshold in their cart to receive a match.
   
3. Proof of Price
   - Customers must provide a recent manufacturer invoice or correspondence showing the lower price.
   - Proof must reflect current pricing (not outdated or expired).
   
4. How to Submit
   - Email proof to: providers@dryeyerescue.com
   - Once verified, we will apply the match to your account at the 200-unit tier.
   
5. Scope
   - Applies to identical products, sizes, and pack configurations.
   - Does not apply to manufacturer promotional, clearance, or non-standard pricing.