Provider Education
The Dry Eye Learning Center build, run and grow your service.
Three playbooks, the clinical guides behind them and protocols your team can start using this week, all in one place and written for eye care practices.
Quick answer
Where to start.
Pick the playbook that matches what you are working on. Each one links to the detailed guides below.
Key takeaways
- The Practice Playbook covers patients, staffing, workflow and economics.
- The Product Playbook covers what to stock, by category.
- The Clinical Playbook covers testing, gland expression and devices.
Three playbooks.
Each playbook answers a different question and opens into the specific guides behind it.
Build and run the practicePractice Playbook
This playbook covers the business side of a dry eye center in stages, including how to start, who runs it, how the visit flows and how the economics work over five years.
Open the Practice Playbook ›
What to stock and recommendProduct Playbook
Every OTC product is mapped by job and phenotype, best sellers first, with the clinical guides, comparisons and protocols behind it.
Open the Product Playbook ›
Test, diagnose and treatClinical Playbook
This playbook covers the TFOS DEWS III diagnostic workup, meibomian gland expression, and every in-office device and procedure.
Open the Clinical Playbook ›Build and run the practice
The Practice Playbook.
These guides cover how to start, who runs the program, how the visit flows and how the economics work over five years.
What to stock and recommend
The Product Playbook.
These guides explain what each class of product does, how to compare options and how to turn them into a protocol your team can follow.
Test, diagnose and treat
The Clinical Playbook.
This section covers the diagnostic workup, gland expression, and a focused page for every in-office device.
Dry Eye Testing and Diagnostics
The TFOS DEWS III workup screens, confirms, then identifies the drivers.
Read the guide ›MGD Expression
Glands are graded at blink-level force and the MGD is staged before expression.
Read the guide ›In-Office Procedures and Equipment
Each diagnostic and in-office treatment is listed, along with whether we stock it.
Read the guide ›Diagnostics
How patients find your practice. Practices in the Dry Eye Rescue network are listed on the Doctor Locator at dryeyerescue.com, which sends nearby dry eye patients to your door. Building a dry eye program and getting listed work together.
See the Doctor Locator ›Frequently asked questions
Who is the Learning Center for?
It is written for eye care professionals and their teams, including optometrists, ophthalmologists, practice owners, office managers and technicians who want to build or grow a dry eye service line.
Where should I start?
Start with the playbook that matches your question. The Practice Playbook covers the business side of building and running the center, the Product Playbook covers what to stock and recommend by category, and the Clinical Playbook covers how to test, diagnose and treat in the office.
What is the difference between the playbooks?
The Practice Playbook covers patients, staffing, workflow and economics. The Product Playbook covers the products themselves, with clinical guides, comparisons and protocols. The Clinical Playbook covers the diagnostic workup, gland expression and the in-office devices and procedures.
Do I need an account to read these guides?
No, the education is open to read. You only need an approved wholesale account to order products and see your pricing.
Are the clinical guides a substitute for my own judgment?
No. The guides are educational resources reviewed by the DER Medical Advisory Panel, and current labeling remains the reference for device and drug details.
How do patients find my practice?
Practices in the Dry Eye Rescue network are listed on the Doctor Locator at dryeyerescue.com, which routes nearby dry eye patients to your office. Building the program and getting listed reinforce each other.
Can my whole team use these?
Yes. The guides are written for the practice as a whole, including the staff who run the chairside workflow, dispensing and reorders.
How often are the guides updated?
They are reviewed periodically by the DER Medical Advisory Panel and updated as products, evidence and labeling change.
How do I open a wholesale account?
Applying for an account unlocks wholesale pricing and ordering across the catalog, and wholesale support can help you get started.
Medically reviewed
Dry Eye Rescue content is reviewed by the DER Medical Advisory Panel, a group of eye care professionals focused on dry eye and ocular surface care. Dry Eye Rescue helps practices stock trusted products, educate their teams and grow a dry eye service line.
Important disclaimer
This material is educational and is intended for eye care professionals. It supports, and does not replace, your own clinical judgment. Dietary supplement statements have not been evaluated by the Food and Drug Administration, and those products are not intended to diagnose, treat, cure, or prevent any disease. Verify device and drug information against current FDA labeling and manufacturer instructions before use. Product and brand names referenced are trademarks of their respective owners.
Start with a playbook.
Each playbook covers one part of the work: building and running the program, deciding what to stock and recommend, or setting up testing and in-office treatment.
