Provider Education
The Dry Eye Practice Learning Center
Everything your practice needs to build, run, and grow a dry eye service line. Two playbooks, the clinical guides behind them, and the protocols your team can put to work this week.
Key Takeaways
- This is the doctor-facing library for building, running, and growing a dry eye practice.
- The Practice Playbook covers the business: your first 50 patients, staffing, workflow, economics, and a five-year arc.
- The Product Playbook covers the clinical side: what to stock and route, by category, with comparisons and protocols.
- Every guide is written for eye care professionals and their teams, and reviewed by the DER Medical Advisory Panel.
- Start with the playbook that matches your question, then open the specific guide you need.
Quick Answer: Where do I start?
If you are building or growing the practice side, start with the Practice Playbook. If you are deciding what to carry and recommend, start with the Product Playbook. Each links to the detailed guides below. Dry eye disease is common and often under-recognized in routine care, and leading experts describe it as a multifactorial disease of the ocular surface, so a structured program helps you catch and treat it consistently. Source: TFOS DEWS II Report (2017).
Build and run the practice
The Practice Playbook
The business side of a dry eye center, in stages. How to start, who runs it, how the visit flows, and how the economics work over five years.
What to stock and recommend
The Product Playbook
The clinical side, by category. What each class of product does, how to compare options, and how to turn it into a protocol your team can follow.
Clinical and Diagnostic
Point-of-care testing and prescription options that support the workflow in both playbooks.
Tear Osmolarity with ScoutPro
How point-of-care tear osmolarity fits an objective dry eye workup, using the handheld ScoutPro system from Bausch + Lomb.
Read the guideRx and Advanced Treatments
Where prescription therapies and advanced in-office treatments fit alongside over-the-counter care.
See Rx optionsHow patients find your practice
Practices in the Dry Eye Rescue network are listed on the Doctor Locator at dryeyerescue.com, which sends nearby dry eye patients to your door. Building a dry eye program and getting listed work together.
Important Disclaimer
This material is educational and is intended for eye care professionals. It supports, and does not replace, your own clinical judgment. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Verify device and drug information against current FDA labeling and manufacturer instructions before use. Product and brand names referenced are trademarks of their respective owners.
Frequently Asked Questions
Who is the Learning Center for?
Eye care professionals and their teams: optometrists, ophthalmologists, practice owners, office managers, and technicians who want to build or grow a dry eye service line.
Where should I start?
Start with the playbook that matches your question. The Practice Playbook is the business side, building and running the center. The Product Playbook is the clinical side, what to stock and recommend, by category.
What is the difference between the two playbooks?
The Practice Playbook covers patients, staffing, workflow, and economics. The Product Playbook covers the products themselves, with clinical guides, comparisons, and protocols. Together they cover how to run the program and what to put in it.
Do I need an account to read these guides?
No. The education is open to read. You only need an approved wholesale account to order products and see your pricing.
Are the clinical guides a substitute for my own judgment?
No. They are educational and reviewed by the DER Medical Advisory Panel, but they support your clinical decisions rather than replace them. Verify device and drug details against current labeling before use.
How do patients find my practice?
Practices in the Dry Eye Rescue network are listed on the Doctor Locator at dryeyerescue.com, which routes nearby dry eye patients to your office. Building the program and getting listed reinforce each other.
Can my whole team use these?
Yes. The guides are written for the practice as a whole, including the staff who run the chairside workflow, dispensing, and reorders.
How often are the guides updated?
They are reviewed periodically by the DER Medical Advisory Panel and updated as products, evidence, and labeling change.
How do I open a wholesale account?
Apply for an account to unlock wholesale pricing and ordering across the catalog. Talk to wholesale support if you want help getting started.
Start with a playbook
Open the Practice Playbook to build and run the program, or the Product Playbook to decide what to stock and recommend.